UK: Southampton-based ICS Cool Energy has introduced new extended and enhanced service plans for its i-Chiller range and other temperature control equipment.
The new ICS Protect Agreements offer three levels of coverage including preventive maintenance plans, delivering partial to fully comprehensive solutions. Customers can choose a package that is tailored to their needs, and ensures that the temperature control equipment receives regular inspection, preventive maintenance, and proper calibration minimising the risks of equipment failures.
In the case of the i-Chiller range of process-designed chillers, the ICS Protect offers customers the option to continue protecting their investment beyond current five-year parts and labour warranty coverage. The ICS Protect agreement covers equipment up to 10 years of age.
Customers can choose their level of coverage from Bronze, Silver and Gold packages offering different configurations of Individual parts, all parts, and parts and labour. Every level comes with complete market leading preventative maintenance visits (two per annum) and individual asset fluid analysis.
“We have designed the ICS Protect Agreements to provide our customers with operating efficiency, prolong their system’s life and simply help them cut costs. Keeping the equipment in optimal shape minimises the energy consumption, helps limit downtime and eliminate operating losses,” said Dave Palmer, general manager of ICS Cool Energy in the UK and Ireland.